I would like to close my current credit card. I have experienced some financial difficu...
GetHuman-jlheffel's customer service issue with Capital One from June 2018
Help with my Capital One issue
Next: our robot will wait on hold for GetHuman-jlheffel to get a Capital One rep on the line!
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jlheffel's own words
I would like to close my current credit card. I have experienced some financial difficulty and may be facing bankruptcy. Since I am up to date on payments I would like to get this taken care of. I would like to settle the amount on my card and lower the interest rate. When I make a payment most of it is going toward the interest and I am not getting anywhere paying on my bill.
I would like a lower interest rate and my account closed. I would like to try to pay it off without bankruptcy but it is not working this way.
I have an issue with Capital One too
How GetHuman-jlheffel fixed the problem
We are waiting for GetHuman-jlheffel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.