My account says it is currently restricted. I believe this is because we had some issu...

GetHuman-reichhof's Recover Account issue with Capital One from April 2018

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Help with my Capital One issue
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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
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The issue and preferred resolution, in GetHuman-reichhof's own words:
My account says it is currently restricted. I believe this is because we had some issues with our checking account and the payments have been returned. I would just like to know what I should do? I have been in and out of the hospital due to diabetic issues and my wife should be able to handle all of this, she is an authorized account holder? Can you please ***ist.
I trust that Capital One will make this right and come up with a resolution that is fair.
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Capital One

Recover Account issue
Reported by GetHuman-reichhof
Apr 25th, 2018 - 3 mons ago
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GetHuman-reichhof started working on this issue
Apr 25th 9:52pm