Capital One Auto Finance Customer FAQ

Yes, after your Chrysler 300 is repossessed by Capital One Auto Finance, you can receive a notice that provides information about the repossession. It will also include options available to you, such as how to retrieve your car or how to pay off your loan. You should contact Capital One Auto Finance directly and request this letter if you didn't receive it to ensure all your paperwork is in order.

We're sorry, but we can't provide specific account details or facilitate transactions through this platform. It's crucial to maintain respect for customer security and privacy. As a dealer, you should reach out to your customer directly to request any account details necessary. The customer should then authorize this transaction with Capital One Auto Finance. It's vital to ensure that such operations happen via official Capital One channels to maintain the utmost security for customer details.

If your auto loan was with Capital One Auto Finance and is now fully paid off, you should receive a release of lien on your title. If you've not received it, contact Capital One Auto Finance directly. They have a team who specializes in lien releases. Please ensure that your payment has cleared and it's been 7 to 10 business days after your final payment to allow time for processing. The specific process may vary state-by-state due to different DMV regulations, so it's also worth checking the requirements of your state. Always remember to communicate clearly with all parties involved to make sure the process goes smoothly.