My name is Curtis Berry. Last * of my ss* ****. Phone number ***-***-****.*My problem i...
GetHuman-orkinman's customer service issue with Capital One Auto Finance from February 2019
Help with my Capital One Auto Finance issue
First: share to improve GetHuman-orkinman's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-orkinman's next move: talk to Capital One Auto Finance when they open.
Capital One Auto Finance's call center is closed now. We will send GetHuman-orkinman a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-orkinman may need:
Account Number, Social Security, Name of Account Holder, Email, Home Address, and Loan Type
The issue in GetHuman-orkinman's own words
My name is Curtis Berry. Last * of my ss* ****. Phone number ***-***-****.*My problem is that I have been extremely ill since ******. Brain Tumor, brain surgery and now radiation treatments. Spinal surgery in the next **-** days. My wife and I are on fixed income and right now we are strapped financially. I’ve asked Capital One customer service for an extension but they have refused. My company pension plan is paying out all retirees in a lump sum settlement July *st. My plans are to pay the vehicle off at that time. Does Capital One want to work with me or do they want to repossess from a disabled senior citizen?*Please advise.*Sincerely *Curtis Berry
GetHuman-orkinman did not yet indicate what Capital One Auto Finance should do to make this right.
I have an issue with Capital One Auto Finance too
How GetHuman-orkinman fixed the problem
We are waiting for GetHuman-orkinman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.