My name is Curtis Berry. Last * of my ss* ****. Phone number ***-***-****.*My problem i...

GetHuman-orkinman's customer service issue with Capital One Auto Finance from February 2019

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My name is Curtis Berry. Last * of my ss* ****. Phone number ***-***-****.*My problem is that I have been extremely ill since ******. Brain Tumor, brain surgery and now radiation treatments. Spinal surgery in the next **-** days. My wife and I are on fixed income and right now we are strapped financially. I’ve asked Capital One customer service for an extension but they have refused. My company pension plan is paying out all retirees in a lump sum settlement July *st. My plans are to pay the vehicle off at that time. Does Capital One want to work with me or do they want to repossess from a disabled senior citizen?*Please advise.*Sincerely *Curtis Berry
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Capital One Auto Finance

Customer service issue
Reported by GetHuman-orkinman
Feb 15th, 2019 - 8 mons ago
I have an issue with Capital One Auto Finance too
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GetHuman-orkinman started working on this issue
Feb 15th 5:49pm