We voluntarily gave back a vehicle due to transmission issues and we never were able to...

GetHuman1464776's customer service issue with Capital One Auto Finance from November 2018

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The issue in GetHuman1464776's own words
We voluntarily gave back a vehicle due to transmission issues and we never were able to do a test drive on the car we financed a we didn't know until after we drove it off the lot...the vehicle was sold at auction and capital one wanted us to pay back like **** or **** dollars on what was left owed on the vehicle...in February of this year we got a cancellation of debt notice and a document with the amount left owed on it and we had to add that money into our yearly income which we reported on our taxes ...I am wondering why this is still showing up on mine and my husbands credit....there is no debt left to pay and no other adverse actions...please remove this from my husbands credit and from my credit
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Capital One Auto Finance

Customer service issue
Reported by GetHuman1464776
Nov 1st, 2018 - a mon ago
I have an issue with Capital One Auto Finance too
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Seen by 1 customer so far
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Timeline
GetHuman1464776 started working on this issue
Nov 1st 4:22pm