RELEASE OF LIEN: * WEEKS AGO I CONTACTED YOUR TITLE DEPARTMENT TO GET A RELEASE OF LEI...

GetHuman-dcumper's customer service issue with Capital One Auto Finance from June 2018

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The issue in GetHuman-dcumper's own words
RELEASE OF LIEN: * WEEKS AGO I CONTACTED YOUR TITLE DEPARTMENT TO GET A RELEASE OF LEIN FOR A LOAN I HAD. THIS LOAN WAS WITH ONYX ACCEPTANCE CORP. VIN**FTNF**LX*EB******TITLE * ***G******* D. I SPOKE TO SOMEONE IN YOUR TITLE DEPARTMENT, SHE LOCATED THE INFORMATION AND TOLD ME THE RELEASE OF LEIN WOULD BE MAILED TO THE ADDRESS ON THE TITLE (WHICH I FAXED A COPY OF) AS OF TODAY I HAVE NOT RECEIVED THE RELEASE OF LIEN, I HAVE A BUYER FOR THE VEHICLE AND CAN NOT COMPLETE THE SALE UNTIL I GET A CLEAR TITLE. *TITLE WAS TO BE MAILED TO ME AS FOLLOWS:* HAROLD LOUIS JOHNSON* ***** CHATHAM COURT* CLINTON TOWNSHIP, MI ******This address is different than what is on the original title because I moved. Please let me know if this information was processed. The date the release was mailed to me and*to what address it was mailed. Thank You

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Capital One Auto Finance

Customer service issue
Reported by GetHuman-dcumper
Jun 22nd, 2018 - 3 years ago
Not resolved
Seen by 282 customers so far
Similar issue to 83 others
1 customer following this

Timeline

GetHuman-dcumper started working on this issue
Jun 22nd, 2018 3:39pm

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