Trying to set up an online account and it says my SSN it's wrong. I've tried calling th...

GetHuman-quemadaa's customer service issue with Capital One Auto Finance from June 2018

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Help with my Capital One Auto Finance issue
Before contacting them, items GetHuman-quemadaa may need:
Account Number, Social Security, Name of Account Holder, Email, Home Address, and Loan Type
The issue and preferred resolution, in GetHuman-quemadaa's own words:
Trying to set up an online account and it says my SSN it's wrong. I've tried calling the costume service for auto finance number but it also needs a SSN and it continues to say it's wrong and my account can't be found.**Evarista M. Garcia Rivera*Account Number : *************
I trust that Capital One Auto Finance will make this right and come up with a resolution that is fair.
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Capital One Auto Finance

Customer service issue
Reported by GetHuman-quemadaa
Jun 6th, 2018 - 11d ago
I have an issue with Capital One Auto Finance too
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GetHuman-quemadaa started working on this issue
Jun 6th 11:10pm