My mother and I created a capital one *** MONEY account, and she was able to send me...

GetHuman1037304's customer service issue with Capital One 360 from August 2018

2 views

131 similar

0 following

Help with my Capital One 360 issue

First: share to improve GetHuman1037304's odds

Strength in numbers! Companies respond better when others are watching.

Next: our robot will wait on hold for GetHuman1037304 to get a Capital One 360 rep on the line!

Always use the GetHuman Phone tocall Capital One 360. We wait on hold and get a rep on the line for you faster and for free!

The issue in GetHuman1037304's own words

My mother and I created a capital one *** MONEY account, and she was able to send me ** dollars upon creating it on the fifth of August. She wants to send me some more money, but to do so online she has to sign into her account at capitalone***.com. However, when she signs into her Capital One account, she ends up in myaccounts.capitalone.com, while I'm in secure.capitalone***.com. This is a problem because the steps required to complete an online transfer require us to have capitalone***.com open: the standard Capital One site doesn't have the corresponding menus*options, at least not that we can see. As a result, my mother is completely unable to send me money, or view my account. We couldn't find any helpful information in the FAQ or online.

GetHuman1037304 did not yet indicate what Capital One 360 should do to make this right.

I have an issue with Capital One 360 too

How GetHuman1037304 fixed the problem

We are waiting for GetHuman1037304 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

No updates when bills are due and this causing me to miss payments can you please tell me the interest rate for the savings *** and checking accounts Hey, I need my debit card number information so I can transfer money to another a...Wondering how to reenroll to get my *** card sent to me I deposited a check a ca****er's check about * days ago and they put a hold on it...At the gas station - when trying to Use card at gas station for gas it wouldn’t g...My credit card says its restricted and I want to know why it is?

Do you have a customer issue as well?

We can help you get Capital One 360's attention and get better help faster. Tap below to get started.

Having Capital One 360 issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

How would Capital One 360 email you?

Your email

This email address isn't valid

Follow this issue

See how GetHuman1037304 fixes it.

Your email

This email address isn't valid

Capital One 360

Customer service issue

Reported by GetHuman1037304

Aug 26th, 2018 - 4 mons ago

I have an issue with Capital One 360 too

Not resolved

Seen by 2 customers so far

Similar issue to 131 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Account holder name

Billing address

Date of birth

Last 4 digits of Social Security number

Timeline

GetHuman1037304 started working on this issue

Aug 26th 2:22am