I’ve spent my entire day trying to contact Canon regarding my defective Canon PIXMA TS...

GetHuman4113815's Technical support issue with Canon USA from December 2019

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The issue in GetHuman4113815's own words
I’ve spent my entire day trying to contact Canon regarding my defective Canon PIXMA TS**** Printer that I purchased ********* at Best Buy (on-line)... My Printer suddenly stopped working! When powered “ON” displays Error Code ****! I’ve tried everything - no troubleshooting methods work! All attempts to reach CANON SUPPORT have failed! I cannot wait ** minutes for a phone representative (even though I tried!) Now I desperately need a Printer! Just today I discovered via on-line “blog” that Error **** is due to “failed hardware”... My research taught me that I’m covered under “InstantEchange Service “if" I can reach Canon Technical Support on-line — what a joke! Impossible! At this point, I cannot wait any longer... Canon needs to replace my Printer ASAP! Please advise ASAP!

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Canon USA

Technical support issue
Reported by GetHuman4113815
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 237 others
0 customers following this

Timeline

GetHuman4113815 started working on this issue
Dec 17th, 2019 11:29pm
GetHuman4113815 confirmed the issue is fixed. Hooray!
Dec 18th, 2019 1:00am
GetHuman4113815 indicated the issue is not fixed yet.
Dec 18th, 2019 1:12am
GetHuman4113815 indicated the issue is not fixed yet.
Dec 18th, 2019 11:41pm