I was charged twice . Twice . Apparently when I booked thru my agency the amount was ch...

GetHuman6772459's Overcharge/Strange charge issue with Candlewood Suites from November 2021

Help with my Candlewood Suites issue
First: share to improve GetHuman6772459's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6772459 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman6772459's own words
I was charged twice . Twice . Apparently when I booked thru my agency the amount was charged at that time, which i didn’t know. So the receipt that I got during check out I used that for my expenses but I should’ve use the receipt from my agency. So I was double charged by the hotel not knowing the hotel was paid thru agency when I booked it already.

GetHuman6772459 did not yet indicate what Candlewood Suites should do to make this right.

How GetHuman6772459 fixed the problem

We are waiting for GetHuman6772459 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Candlewood Suites's attention and get better help faster. Tap below to get started.
Having Candlewood Suites issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Candlewood Suites

Overcharge/Strange charge issue
Reported by GetHuman6772459
Nov 3rd, 2021 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 403 others
0 customers following this


GetHuman6772459 started working on this issue
Nov 3rd, 2021 3:17pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians