I received an email last night stating "delivery confirmation" but there's nothing at t...

GetHuman5311990's customer service issue with Canada Post from September 2020

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The issue in GetHuman5311990's own words
I received an email last night stating "delivery confirmation" but there's nothing at the front of my house. Since I am expecting a cell phone to be delivered, I am understandably worried that it may have been stolen, if it was left at my front door overnight. **If the email was to confirm shipping, why does it say confirm delivery? I strongly suggest the email heading be revised to be more precise. If the email stated it confirmed shipping I would not be spending time trying to get an answer and Canada post would reduce the amount of time it takes to response to queries like this. **At any rate, can you please let me know the status of the package. The tracking number of which is not found in your system. The SAP delivery * number is ********* the Waybill number is ****************. MY name is Marc Fonda* delivery address is to ** rue du Buzet, Gatineau, QC J*H *K*.

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Canada Post

Customer service issue
Reported by GetHuman5311990
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 5158 others
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GetHuman5311990 started working on this issue
Sep 29th, 2020 1:04pm

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