I want to know where my parcel is.*There now remains only one of * notifications that w...

GetHuman4939439's customer service issue with Canada Post from June 2020

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The issue in GetHuman4939439's own words
I want to know where my parcel is.*There now remains only one of * notifications that were posted for the date of pickup.**Apparently items are simply not being scanned. Similar shoddy performance by your employees, contractees or agents has been going on for over * years now.**I have written. I have phoned. I have e-mailed. What does it take to make functional something as simple as a tracking service (included in the cost to me).**Your continual repetitions of information I never wanted in the first place, and a really, really obnoxious "music" track that I guarantee you makes people feel annoyed and frustrated ... while they (your bread and buter) sit on hold for a half hour or more, waiting for customer service.

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Canada Post

Customer service issue
Reported by GetHuman4939439
Jun 11th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5874 others
0 customers following this

Timeline

GetHuman4939439 started working on this issue
Jun 11th 11:24am