Mail from Service Canada addressed to me has now been sent to the wrong person * times...

GetHuman4873248's customer service issue with Canada Post from May 2020

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The issue in GetHuman4873248's own words
Mail from Service Canada addressed to me has now been sent to the wrong person * times I filed a complaint and Canada Post thought it was someone at the post office directing to the wrong person( it stopped happening... but it is happening again) I am Teresa Adamyk and my husband has the last name Mitchell. the person they are sending the letters to is Terry Mitchell who used to be my neighbor in Villeneuve*who has his mail forwarded to his new address in BC. Terry's wife has been sending the letters back to me( we are friends) and the Post Office has been directing them back to Terry Mitchell in BC!!!! Our closest Post Office is in St Albert AB. We live in the country and have a community Mailbox*I am very upset about all of this as the mail I am expecting is time sensitive and I am retiring soon!!!!!

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Canada Post

Customer service issue
Reported by GetHuman4873248
May 26th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 5684 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman4873248 started working on this issue
May 26th, 2020 8:57pm
GetHuman4873248 indicated the issue is not fixed yet.
May 27th, 2020 1:58pm