Missing mail

GetHuman-yanada's Complaint issue with Canada Post from September 2019

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The issue in GetHuman-yanada's own words
Trying to find out why my magazines are * weeks late and still not delivered! ... I subscribe to a magazine that should have arrived in my mailbox * weeks ago. Each issue seems to arrive within *-* weeks after it’s on the news stand. In contacting the magazine direct I’ve been told that Cdn subscriber issues are sent out ahead of those for the stores*news stands. After talking to a local mail carrier I was told that Lethbridge periodicals are held up In Calgary sorting, and complaints have already been filed. This needs to be investigated. There should be no holding back mail simply because someone feels that it’s just a magazine! Due to the storm yesterday, it’s understandable that our mail may not arrive today. But there’s no excuse why, for the past * weeks, myself and others have not received this periodical. What other mail are they not sending on to Lethbridge and other points? For your information the periodical in question would have been sent by Taunton Press from zip code *****-****. I trust I will get a response regarding my complaint.
Received a phone call from Lethbridge main post office that they were looking into it, but a week later still no more communication.
They could make it right by locating missing magazines and any other mail we’ve never received. A follow-up phone call would be nice
** years
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Canada Post

Security
Complaint issue
Reported by GetHuman-yanada
Sep 30th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 2907 others
0 customers following this

Timeline

GetHuman-yanada started working on this issue
Sep 30th, 2019 7:25pm
GetHuman-yanada indicated the issue is not fixed yet.
Oct 1st, 2019 8:57pm
GetHuman-yanada indicated the issue is not fixed yet.
Oct 3rd, 2019 9:56pm
GetHuman-yanada indicated the issue is not fixed yet.
Oct 5th, 2019 2:00pm

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