Not sure what system you are using to help people resolve issues, but I know none of wh...

GetHuman3461271's Delivery problem issue with Canada Post from August 2019

Help with my Canada Post issue
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Account holder name, Billing address, Account phone number, and Email address on the account
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman3461271's own words
Not sure what system you are using to help people resolve issues, but I know none of what you have is working for me. I received an email informing me I had missed a delivery, they provided me with a tracking number of CA *****, also included in the email was a link to reschedule the delivery, the link did not work. I called the help line and it asked me for a ** digit tracking number which I did not receive. That brings me to this page that asks me to describe my issue. I have typed out this issue three times and included my problem and each time I hit continue I can not get past step * and it erases my comments and have to start again. This system is very inefficient as well as your telephone system. Very disappointing and I really hope my package does not get sent back to the sender

GetHuman3461271 did not yet indicate what Canada Post should do to make this right.

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Canada Post

Delivery problem issue
Reported by GetHuman3461271
Aug 21st, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 2595 others
0 customers following this

Timeline

GetHuman3461271 started working on this issue
Aug 21st, 2019 6:17pm

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