I had a parcel coming to my address and I lost the tracking number because I had it on...

GetHuman-shybenne's customer service issue with Canada Post from October 2018

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I had a parcel coming to my address and I lost the tracking number because I had it on my phone. Shyanne Bennett, *** Massachusetts Drive, Apt ***. Stephenville, Newfoundland. A*N *c*. Now they are telling me here at the Stephenville post office that it did not arrive. I should have been here on the *th and before I lost my phone it said that it had arrived at Stephenville post office. I should not even need a tracking number, all I should need is my address. Please help me. The parcel contained on pair of Ladies Nike Runners. Thank You.
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Canada Post

Customer service issue
Reported by GetHuman-shybenne
Oct 15th, 2018 - 2 mons ago
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Timeline
GetHuman-shybenne started working on this issue
Oct 15th 7:44pm
GetHuman-shybenne confirmed the issue is fixed. Hooray!
Oct 19th 3:46pm