I have been trying to get through to speak with a live agent since October. I am wonder...

GetHuman5725990's Speak to an agent issue with California Employment Development Department (EDD) from February 2021

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The issue in GetHuman5725990's own words
I have been trying to get through to speak with a live agent since October. I am wondering what is going on with my case and why I have not received payments. I waited since October to be able to certify for benefits. Finally in January I was able to certify. It has been more than * weeks and I am really starting to wonder what is going on. My customer acct is **********. I have been having many problems with my identity being taken. My PayPal account is missing hundred of dollars from fraud. In October I tried making an EDD account and kept having to get verified. I soon lost access to the old email I used for that claim and submitted a new claim with my new email address *****@***.com. I was able to verify thru Id.me and once I verified I was able to certify for benefits. I received my account number I verified for weeks in January but have been trying to verify for October November and December. I am wondering why is my certification still pending since I have been trying since October of **** to receive benefits. I received how much I'll be making a week which is ***. The initial statement I received had to high priced numbers. One of ** thousand and another of ** thousand. All were on the same claim that I'm still able to look at now. Except the ** thousand was taken off. I looked at my fiance claim and hers actually has all the numbers like mine initially had. Please call me at **********. Or email me ASAP I understand you have a lot of cases but I have been waiting for months. Please contact me. My name is Eric Carrillo. Thank you

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California Employment Development Department (EDD)

Speak to an agent issue
Reported by GetHuman5725990
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 3451 others
0 customers following this

Timeline

GetHuman5725990 started working on this issue
Feb 5th 6:22pm