I am trying to submit a new claim for unemployment but I cannot submit the claim becaus...

GetHuman4879005's File a claim issue with California Employment Development Department (EDD) from May 2020

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The issue in GetHuman4879005's own words
I am trying to submit a new claim for unemployment but I cannot submit the claim because I have a claim that expired in April. The website tells me I need to submit a new claim, but when I attempt to do so I receive a message that states, "You currently have a claim being processed and cannot file a new claim at this time". I am stuck in a loop because I cannot reopen my previous claim or submit a new claim because of my previous claim. I have been trying to reach the EDD for weeks now. I am very frustrated at this point. I am hoping I will get back pay for this because it is not my fault that their website is inexcusably glitchy.
I would like EDD to fix the glitch on their website so that I can submit my new claim for UI. I would also like to receive payment for the weeks that have passed by since I first attempted to file a claim.
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California Employment Development Department (EDD)

File a claim issue
Reported by GetHuman4879005
May 28th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2422 others
0 customers following this
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Timeline

GetHuman4879005 started working on this issue
May 28th, 2020 12:13am

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