I submitted claim to Edd for UI due to Covid** on ********* and still haven’t rec’d the...

GetHuman-nancylep's customer service issue with California Employment Development Department (EDD) from April 2020

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The issue in GetHuman-nancylep's own words
I submitted claim to Edd for UI due to Covid** on ********* and still haven’t rec’d the ID or any documents by mail. I have the confirmation * that was generated electronically. I’ve called * days in a row. Should I email them?

GetHuman-nancylep did not yet indicate what California Employment Development Department (EDD) should do to make this right.

How GetHuman-nancylep fixed the problem
I received an email the EVENING after I wrote this which was ** business days after I filed. I filed ********** and received an email **********. The email states that I MAY still be receiving documents via US Mail, however this email has a live UI Benefits LINK which took me to MY prefilled UI form with a * weeks (weeks ending ***** & *****) questionaire. It did not provide me with the ID number I thought I was waiting for and I really had to read the fine print. ALSO there is a drop down tab for COVID ** RELATED LAY OFF and I used that.
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California Employment Development Department (EDD)

Customer service issue
Reported by GetHuman-nancylep
Apr 8th, 2020 - a year ago
GetHuman-nancylep shared how to fix
Seen by 13 customers so far
Similar issue to 671 others
0 customers following this
Items needed
Social Security Number
Phone number
Date of birth


GetHuman-nancylep started working on this issue
Apr 8th, 2020 12:09am
GetHuman-nancylep confirmed the issue is fixed. Hooray!
Apr 8th, 2020 2:35pm

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