Hello Accessibility team,*This morning, May **, ****, at approximately *:** am, I tried...

GetHuman-lthamer's customer service issue with California Employment Development Department (EDD) from May 2018

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The issue in GetHuman-lthamer's own words
Hello Accessibility team,*This morning, May **, ****, at approximately *:** am, I tried to get into my EDD account so I could make a payment on an over payment(account number: ********-******-*****-**). I informed the app that I had forgotten my password and needed to reset it using my email *****@***.com. I didn’t get an email, so I went back and did it again. I still didn’t get an email. I waited all day just in class there was a glitch or something, but still, nothing came through. Is it possible for you to send me an email so I can access my account so I can clear up this overpayment? Thank you in advance for your assistance in this matter.**Regards,*Ms. Hamer
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California Employment Development Department (EDD)

Customer service issue
Reported by GetHuman-lthamer
May 19th, 2018 - 6 mons ago
I have an issue with California Employment Development Department (EDD) too
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Seen by 5 customers so far
Similar issue to 13 others
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GetHuman-lthamer started working on this issue
May 19th 11:42pm
GetHuman-lthamer indicated the issue is not fixed yet.
May 20th 5:21am
GetHuman-lthamer indicated the issue is not fixed yet.
May 20th 5:23am