I am trying to get a renew of my drivers license and I find that someone in California...

GetHuman5521930's customer service issue with California Department of Motor Vehicles (DMV/RMV) from December 2020

Help me with my issue
The issue in GetHuman5521930's own words
I am trying to get a renew of my drivers license and I find that someone in California got the same name and dob than me , and here thy asking for a letter of confirmation that the person in California is not me, I cannot fix this problem, can you help me please?

GetHuman5521930 did not yet indicate what California Department of Motor Vehicles (DMV/RMV) should do to make this right.

How GetHuman5521930 fixed the problem
Yes it has been fixed the DMV sent me the letter I needed to get my license
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common California Department of Motor Vehicles (DMV/RMV) customer problems.
How Do I Replace or Renew My License with the California Dmv?How Do I Register My Vehicle with the California Dmv?
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California Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman5521930
Dec 4th, 2020 - a month ago
Fixed
GetHuman5521930 shared how to fix
Seen by 9 customers so far
Similar issue to 3756 others
0 customers following this
Items needed
Name
License number
Address
Date of birth
Vehicle Identification Number
Registration/Plate Number

Timeline

GetHuman5521930 started working on this issue
Dec 4th, 2020 6:17pm
GetHuman5521930 confirmed the issue is fixed. Hooray!
Dec 4th, 2020 10:24pm
GetHuman5521930 confirmed the issue is fixed. Hooray!
Dec 4th, 2020 10:25pm
GetHuman5521930 confirmed the issue is fixed. Hooray!
Dec 13th, 2020 1:39am
GetHuman5521930 confirmed the issue is fixed. Hooray!
Dec 14th, 2020 9:24pm