During the “Covid lockdown” we purchased a back brace from the local CVS. NEVER removed...

GetHuman-dmarasch's Returns issue with CVS.com from August 2020

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The issue in GetHuman-dmarasch's own words
During the “Covid lockdown” we purchased a back brace from the local CVS. NEVER removed it from the box- as I read the label and knew it was too large. Attempted to return it and was told “no refunds at this time” but try back in a few weeks. Tried again TODAY- and was told - NO REUND AT ALL. This is ridiculous not to mention possibly unlawful. You accepted my credit card as payment-I followed your rules and now am out over forty dollars. I want a credit to my cc, NOT a store credit.

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CVS.com

Returns issue
Reported by GetHuman-dmarasch
Aug 17th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1039 others
0 customers following this

Timeline

GetHuman-dmarasch started working on this issue
Aug 17th, 2020 5:10pm
GetHuman-dmarasch indicated the issue is not fixed yet.
Aug 17th, 2020 9:30pm

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