We are trying to set up home delivery of prescriptions. The instructions on CVS.com, an...

GetHuman4566692's customer service issue with CVS.com from April 2020

Help with my CVS.com issue
The issue in GetHuman4566692's own words
We are trying to set up home delivery of prescriptions. The instructions on CVS.com, and in their IOS app are useless. No where can I find a definitive link for home delivery. I just keep going in circles. Calling the was a wasted exercise.

GetHuman4566692 did not yet indicate what CVS.com should do to make this right.

How GetHuman4566692 fixed the problem
The delivery issue has been worked around. My wife called, and got someone, at our local CVS, who set up the delivery. Still an issue with the website. I'll deal with it another time. Calling the store did not work for me. I got a pharmacist, yesterday, who was not helpful, did not listen, and had never used the service. Pretty useless.
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CVS.com

Customer service issue
Reported by GetHuman4566692
Apr 1st, 2020 - 7 months ago
Fixed
GetHuman4566692 shared how to fix
Seen by 7 customers so far
Similar issue to 542 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4566692 started working on this issue
Apr 1st 6:12pm
GetHuman4566692 confirmed the issue is fixed. Hooray!
Apr 1st 10:57pm