I am trying to change my payment to a different credit card online, I already have onli...

GetHuman4665427's customer service issue with CIGNA from April 2020

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The issue in GetHuman4665427's own words
I am trying to change my payment to a different credit card online, I already have online payment* however I no longer am using that credit card and wish to change to the one I currently use for all my bills, HOWEVER I have met with nothing but frustration with the website, there has to be a way to change payment options online!! but I cannot locate it on the web site so frustrating. I called customer service and she had no idea!!! so much for customer service!!

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CIGNA

Customer service issue
Reported by GetHuman4665427
Apr 17th, 2020 - 6 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 122 others
0 customers following this

Timeline

GetHuman4665427 started working on this issue
Apr 17th 4:28pm
GetHuman4665427 indicated the issue is not fixed yet.
Apr 19th 2:08pm
GetHuman4665427 indicated the issue is not fixed yet.
Apr 20th 4:41pm

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