I received my order yesterday * since I ordered ******* and paid for same * the time I...

GetHuman4791925's Complaint issue with Burpee.com from May 2020

Help with my Burpee.com issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4791925's own words
I received my order yesterday * since I ordered ******* and paid for same * the time I find that my tomatoe order *only * plants* was short by one* I did receive my Bodacioes and my orange welling ton I did not the sunny boy hybrid. Will I get it @ a later date or will I receive a credi for same? Since its supposed to snow some tonite I don't think I will be doing any planting this wkend. Thanx for your help *****@***.com

GetHuman4791925 did not yet indicate what Burpee.com should do to make this right.

How GetHuman4791925 fixed the problem
As I said yesterday I was short one plant when I received my order.Why I do business every year. with Burpee. They actually sent me the one tomatoe plant I was missing. As I said that's why *as my father used to say* we do business with Burpee every year. Thank you *****@***.com
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Burpee.com

Complaint issue
Reported by GetHuman4791925
May 8th, 2020 - 6 months ago
Fixed
GetHuman4791925 shared how to fix
Seen by 2 customers so far
Similar issue to 167 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4791925 started working on this issue
May 8th 2:16pm
GetHuman4791925 confirmed the issue is fixed. Hooray!
May 9th 1:09pm

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