I know for absolute certain that my bumble app is broken. I was told that it's because...

GetHuman2594317's tech support issue with Bumble from March 2019

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The issue in GetHuman2594317's own words
I know for absolute certain that my bumble app is broken. I was told that it's because people are unmatching me but this is just not true. I am currently in a conversation with somebody that I matched with that is not showing up on my app. The only way I can communicate or see matches is through clicking on push notifications on my phone. But if I open the app it says I have * matches and * conversations, despite the fact that I am currently conversing with somebody. I paid a stupid amount of money for premium access to this app and I'd appreciate to be able to see the matches I'm getting especially since they're disappearing within A-day. Please do not tell me that people are and matching me and that this isn't some technical problem because it is a technical problem I can see it in front of me. Please help me get this working before I lose another match.
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Bumble

tech support issue
Reported by GetHuman2594317
Mar 26th, 2019 - a mon ago
I have an issue with Bumble too
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Seen by 3 customers so far
Similar issue to 3571 others
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Timeline
GetHuman2594317 started working on this issue
Mar 26th 3:49am