Hello! I downloaded Bumble yesterday and had no problems logging in without a Facebook...

GetHuman-jaidensr's customer service issue with Bumble from November 2018

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The issue in GetHuman-jaidensr's own words
Hello! I downloaded Bumble yesterday and had no problems logging in without a Facebook, but last night around **ish, the app logged me out, and now currently won’t load the opening page after I put my password in, it just shows a loading screen. I’ve tried resetting my phone, deleting the app and redownloading multiple times, I simply don’t know what to do ** especially when I was talking to a really amazing guy and now I can’t log in to tell him. I have my phone number set up with the app, I put it in so I can log back in, it says “Welcome Back, put in your password...etc” I put in my regular password, wont load, I’ve tried purposely misspelling the password, just tells me it’s wrong. I’ve even tried to hit “forgot password” but it comes up with a screen saying “Sorry, your details have not been recognized.” I’m truly lost, I don’t know what to do, I just want to get logged in, please help.
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Customer service issue
Reported by GetHuman-jaidensr
Nov 29th, 2018 - 9 mons ago
I have an issue with Bumble too
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Seen by 34 customers so far
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GetHuman-jaidensr started working on this issue
Nov 29th, 2018 3:29pm