I can’t retrieve any matches even though I paid. Every time I click on the queue it re...
GetHuman1351616's customer service issue with Bumble from October 2018
18 views | 1779 similar | 0 following
Help with my Bumble issue
First: share to improve GetHuman1351616's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1351616's next move: send another email to Bumble.
Tap the button below to start an email to Bumble- it's the best way to get support from them right now. We'll check later to make sure GetHuman1351616 got a response or help escalate.
Before contacting them, items GetHuman1351616 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1351616's own words
I can’t retrieve any matches even though I paid. Every time I click on the queue it refers me back to billing, even though it indicates payment was processed and repeatedly * both * week and * month and possibly one week twice! I’d like to: *) get to use the service I was billed for and *) get a refund of the * week addition that I think went thru two times while I was trying to get it to work. I’m okay with paying for the one month order but I need to be able to use it. My queu of matches may expire because I’ve been trying to resolve this issue for a day. I’ve previously contacted Bumble via email and there is no customer service phone * listed to actually get this fixed by a live company representative.
GetHuman1351616 did not yet indicate what Bumble should do to make this right.
I have an issue with Bumble too
How GetHuman1351616 fixed the problem
We are waiting for GetHuman1351616 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians