I find it impossible to actually talk to any staff who is able to help me with my pro...

GetHuman-langmian's customer service issue with Brussels Airlines from April 2021

Help with my Brussels Airlines issue
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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-langmian's own words
I find it impossible to actually talk to any staff who is able to help me with my problems. There is never a supervisor to talk to. Everything has to be scheduled and no one calls you back. It is very frustrating when your calls are routed to another country and nobody seems to have any powers to do anything meaningful. The reason I have a problem is because the first agent did not know what they were doing. I need to talk to a supervisor right away to resolve issues with my flight or cancel it for a full refund before the ** hours expire. No one is getting back to me.

GetHuman-langmian did not yet indicate what Brussels Airlines should do to make this right.

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Brussels Airlines

Customer service issue
Reported by GetHuman-langmian
Apr 15th, 2021 - 4 months ago
Not resolved
Seen by 28 customers so far
Similar issue to 96 others
0 customers following this

Timeline

GetHuman-langmian started working on this issue
Apr 15th 8:30pm

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