I just used my debit card and gave them $*.** for an answer to my question. It is about a DS-***W scanner that I bought from e-bay for $***.**. And when I got it over a week ago, the AP-**** battery was dead. And I am in the process of scanning *** pages. For my first book, and I can't find a battery anywhere. My question is I need a new battery, and a charger for it. And I have my debit card ready, to buy them both. So find my e-mail, of *****@***.com. And the rest of my info will be there for you. And thanks for any info that you can give me with this.
I trust that Brother International will make this right and come up with a resolution that is fair.