The Smart meter does not read the gas useage and British Gas refuse to either fix, repl...

GetHuman5803105's customer service issue with British Gas from March 2021

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The issue in GetHuman5803105's own words
The Smart meter does not read the gas useage and British Gas refuse to either fix, replace or send an engineer, due, they say to Covid restrictions even though the meter is outside.

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British Gas

Customer service issue
Reported by GetHuman5803105
Mar 3rd, 2021 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2707 others
0 customers following this

Timeline

GetHuman5803105 started working on this issue
Mar 3rd 2:17pm
GetHuman5803105 indicated the issue is not fixed yet.
Mar 3rd 2:18pm
GetHuman5803105 indicated the issue is not fixed yet.
Mar 3rd 2:18pm

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