Energy monitor not working

GetHuman-mairhefi's customer service issue with British Gas from January 2021

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The issue in GetHuman-mairhefi's own words
Get a gas display to work like the monitor like the electricity ... We have a smart meter with a smart energy monitor and the display is showing electricity use but not the gas**I have had contact with chats and they said to shut it down and wait * days for the gas display to come back on *!!!!!!
I wish that I had not agreed to a smart meter in the first place
I want to see gas useage and be able to keep an eye on my energy as it says in the leaflet
For ever
Removed from the electric supply put back on near the meter
How GetHuman-mairhefi fixed the problem

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British Gas

Smart Energy Monitor
Customer service issue
Reported by GetHuman-mairhefi
Jan 18th, 2021 - 5 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 2379 others
0 customers following this

Timeline

GetHuman-mairhefi started working on this issue
Jan 18th 11:59am
GetHuman-mairhefi indicated the issue is not fixed yet.
Jan 18th 4:16pm
GetHuman-mairhefi indicated the issue is not fixed yet.
Jan 18th 4:26pm

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