I recently had a smart meter installed but the monitor is not connecting. I've moved it...

GetHuman4033870's customer service issue with British Gas from December 2019

Help with my British Gas issue
First: share to improve GetHuman4033870's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4033870 may need:
Account holder name, Account number, and Billing address
The issue in GetHuman4033870's own words
I recently had a smart meter installed but the monitor is not connecting. I've moved it nearer the meter and inserted batteries as already been advised but still no joy

GetHuman4033870 did not yet indicate what British Gas should do to make this right.

How GetHuman4033870 fixed the problem

We are waiting for GetHuman4033870 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get British Gas's attention and get better help faster. Tap below to get started.
Having British Gas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

British Gas

Customer service issue
Reported by GetHuman4033870
Dec 3rd, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 779 others
0 customers following this

Timeline

GetHuman4033870 started working on this issue
Dec 3rd, 2019 5:24pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies