We are the new tenants on *Flat **, Park Court, Knighton Park Road, London, SE** *RH.*W...

GetHuman-gugolink's customer service issue with British Gas from January 2019

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We are the new tenants on *Flat **, Park Court, Knighton Park Road, London, SE** *RH.*When we moved on ** of December , the gas meter figures showed ***.In the letter with the first gas bill,writes that on *st December* the figures were *** and to on ** th December -***.In fact, we paid £ ** for December for a current we did not use.Because yesterday ** January a month later, after we moved we checked the gas meter and the numbers showed ***.The gas bill shows that we spent on December *** but this is not true because from December **th to January **th we used *** as you can see in the overdose foul I'm sending you.This means that from ** th December* we moved to* ** th of December* we used less electricity.Please advise me what we should do in this case.And who will pay that difference that is being made?*Thank you
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British Gas

Customer service issue
Reported by GetHuman-gugolink
Jan 14th, 2019 - 9 mons ago
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GetHuman-gugolink started working on this issue
Jan 14th 7:09pm
GetHuman-gugolink confirmed the issue is fixed. Hooray!
Jan 14th 7:11pm