We called for a homecare appointment, waited * days, were let down for appointment slot...

GetHuman-lydia_ma's customer service issue with British Gas from November 2018

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The issue in GetHuman-lydia_ma's own words
We called for a homecare appointment, waited * days, were let down for appointment slot, finally got slot and engineer said he needed to return. He failed to return today as scheduled, turned up at *.**pm, no phone call, instead of **am. We are furious at the lack of service so far. The appointment tomorrow that my husband rushed to make... rather than suggested * week wait isn’t possible! Homecare payments seem to be a waste of money. Can somebody contact me ASAP to arrange, and turn up, to an appointment. We were due a boiler quote today also but will be looking elsewhere if this continues!
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British Gas

Customer service issue
Reported by GetHuman-lydia_ma
Nov 1st, 2018 - a mon ago
I have an issue with British Gas too
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Seen by 9 customers so far
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GetHuman-lydia_ma started working on this issue
Nov 1st 8:37pm