We called for a homecare appointment, waited * days, were let down for appointment slot...

GetHuman-lydia_ma's customer service issue with British Gas from November 2018

445 similar
0 following
Help with my British Gas issue
First: share to improve GetHuman-lydia_ma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lydia_ma's next move: call British Gas.
The best way to get your problem resolved is to tap the button below to start calling British Gas. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lydia_ma may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-lydia_ma's own words
We called for a homecare appointment, waited * days, were let down for appointment slot, finally got slot and engineer said he needed to return. He failed to return today as scheduled, turned up at *.**pm, no phone call, instead of **am. We are furious at the lack of service so far. The appointment tomorrow that my husband rushed to make... rather than suggested * week wait isn’t possible! Homecare payments seem to be a waste of money. Can somebody contact me ASAP to arrange, and turn up, to an appointment. We were due a boiler quote today also but will be looking elsewhere if this continues!
GetHuman-lydia_ma did not yet indicate what British Gas should do to make this right.
I have an issue with British Gas too
How GetHuman-lydia_ma fixed the problem
We are waiting for GetHuman-lydia_ma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get British Gas's attention and get better help faster. Tap below to get started.
Having British Gas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would British Gas email you?
This email address isn't valid
Follow this issue
See how GetHuman-lydia_ma fixes it.
This email address isn't valid

British Gas

Customer service issue
Reported by GetHuman-lydia_ma
Nov 1st, 2018 - a mon ago
I have an issue with British Gas too
Not resolved
Seen by 9 customers so far
Similar issue to 445 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lydia_ma started working on this issue
Nov 1st 8:37pm