My name is Michael Apergis and I am scheduled to fly to Athens Greece on Friday...

GetHuman4477932's Cancel or change flight issue with British Airways from March 2020

Help with my British Airways issue
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman4477932's own words
My name is Michael Apergis and I am scheduled to fly to Athens Greece on Friday ******** with ticket ***************Due to the virus situation and travel restrictions and mostly not to be stuck overseas to Greece in case thing go worst, what are the airline's new current handling decision of helping and accomodating the clients?**A) may I get a refund of my ticket?**B) May I cancel the ticket without penalty and schedule it later after the current issues are resolved?**I will appreciate your response.**Michael Apergis

GetHuman4477932 did not yet indicate what British Airways should do to make this right.

How GetHuman4477932 fixed the problem
Hello, this is Michael Apergis. I was scheduled to fly from USA to Greece on ******** , but with the flight restrictions taking place due to covid-** I had to change my ticket to a later date.*I would like to express my gratitude to British airways personnel for their professionality, efficiency and accommodation to my request. My problem was resolved within minutes after I called and talked to the customer service. I would like to add that during our transaction the phone connection went dead and they called me back at my cell phone immediately to finalize the ticket date rescheduling.*I have always enjoyed using British airways for my traveling, and I can assure you that I will recommend your airlines to my friends and family.*Thank you very much for your excellent service.**Michael Apergis
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British Airways

Cancel or change flight issue
Reported by GetHuman4477932
Mar 17th, 2020 - 7 months ago
Fixed
GetHuman4477932 shared how to fix
Seen by 5 customers so far
Similar issue to 3318 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account

Timeline

GetHuman4477932 started working on this issue
Mar 17th 3:22am
GetHuman4477932 confirmed the issue is fixed. Hooray!
Mar 18th 9:35pm