I have tried over a dozen times over the last couple of weeks to get someone to help me...

GetHuman3369324's Cancel or change flight issue with British Airways from August 2019

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Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman3369324's own words
I have tried over a dozen times over the last couple of weeks to get someone to help me but have been met with 'call back later' or 'I cant help you but I can book new flights for you' or hung up on altogether. My name is Christine Schulze and this is concerning booking * QB*MO. I have dropped the BA**** Heathrow-Chicago leg of my Aug * Chennai-Chicago trip because I have changed my plans and booked myself on * Aug BA**** Heathrow-Athens. That booking * is MF*PUX I want to make sure my checked bag is taken to baggage claim on arrival at Heathrow so I can collect my bag, and re-check it to my Athens flight BA****. I am past trying to get any credit for the Premier Economy upgrade ticket, I paid for my bag to fly to Athens, you win. I eat the entire loss of that leg, sit in economy, and pay for my bag. I would just like some help with my baggage situation My outbound flight from Chennai leaves in less than ** hrs and I cant get anyone to help me. My phone is ** *** *** **** and my email address is listed is below. Any help would be appreciated.

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British Airways

Cancel or change flight issue
Reported by GetHuman3369324
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 4725 others
0 customers following this

Timeline

GetHuman3369324 started working on this issue
Aug 5th, 2019 4:55am
GetHuman3369324 indicated the issue is not fixed yet.
Aug 5th, 2019 11:38am
GetHuman3369324 indicated the issue is not fixed yet.
Aug 5th, 2019 11:48am
GetHuman3369324 indicated the issue is not fixed yet.
Aug 5th, 2019 11:48am
GetHuman3369324 indicated the issue is not fixed yet.
Aug 5th, 2019 11:50am
GetHuman3369324 indicated the issue is not fixed yet.
Aug 5th, 2019 11:53am