I arrived for flight BA**** to Amsterdam at the British Airways counter at the internat...

GetHuman1733540's customer service issue with British Airways from December 2018

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The issue in GetHuman1733540's own words
I arrived for flight BA**** to Amsterdam at the British Airways counter at the international terminal at Hartsfield Jackson airport in Atlanta, Georgia. I received instruction via email to go to the international terminal when I attempted to check in online prior to arriving at the airport. Once I got there, there was no representative for British Airways on duty yet but a gentleman with another airline advise me to go back to the domestic terminal to speak with American Airlines. By the time I made it via shuttle back to the domestic, I had missed boarding, subsequently my flight. I am desperately asking for a courtesy refund so that I may purchase a new flight Or perhaps offer a new discounted ticket through British Airways. *This is the only way I will be able to make it to my destination to handle my grandmothers estate affairs who recently passed away.

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British Airways

Customer service issue
Reported by GetHuman1733540
Dec 11th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2401 others
0 customers following this

Timeline

GetHuman1733540 started working on this issue
Dec 11th, 2018 2:16am

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