I'm trying to pay my bill I have a boost mobile account that's not affiliated to boost...

GetHuman-cpankey's customer service issue with Boost Mobile from August 2020

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The issue in GetHuman-cpankey's own words
I'm trying to pay my bill I have a boost mobile account that's not affiliated to boost stores in which i purchased my phone from a boost store I can only pay my phone bill at the location where u purchased the phone I'm supposed to have ** days of service which I don't get bc my phone service get interrupted b* my ** days my phone is now disconnected b* my ** days which is a inconvenience I called customer service from a friend's device can't speak to a live person my name is Alfred sowell phone * ***-*** **** the location where u purchased the phone was misrepresented bc boost claim they have no information as to why I don't get my full ** service they cut my phone off within ** days can't speak to a representative the whole advertisements is misleading and deceptive and I would like to who is in charge of this defective faulty service please and thank you the name off my phone is easy go boost sold it but can't give.me the.answers regarding my service

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Boost Mobile

Customer service issue
Reported by GetHuman-cpankey
Aug 31st, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4361 others
0 customers following this

Timeline

GetHuman-cpankey started working on this issue
Aug 31st, 2020 5:43pm
GetHuman-cpankey indicated the issue is not fixed yet.
Sep 1st, 2020 12:56pm
GetHuman-cpankey indicated the issue is not fixed yet.
Sep 1st, 2020 12:58pm
GetHuman-cpankey indicated the issue is not fixed yet.
Sep 1st, 2020 4:14pm