Refund of my stolen phone please. I have called twice argued with customer service abou...

GetHuman-chaosmag's customer service issue with Boost Mobile from November 2018

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The issue in GetHuman-chaosmag's own words
Refund of my stolen phone please. I have called twice argued with customer service about a refund of a phone fedex to my address that was nevet seen but fed-ex reported shipped put in the front door of the complex left incomplete shipping. When the phone should have been sighned for to insure i would get it. I was told to make a police report give the conformation of the report and later told to Fax the reportb and this was all done three days ago. I have reciepts of my purchase. The pic of the fax of the report sent form . What now do i bring it to the store itself cause if need to be done i will. I feel that the agent spoken to lied about getting a refund. And after i did all tjat wad to be done and still no sighn of a refund given back to my credit card. This is been very unsatisfactory service here i dont have service on my broken phone i was hoping to replace with the one stolen. If you want i would go pick up a replacement from the store even to. But with this issue at hand im goingbto want to leave yuur buussnes due to the non refund made to me. Name is Joseph Morris my cell was ********** **** is my pin chaosmagician**@gmail my email. This is horrible way to treat a customer i might say to.
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Boost Mobile

Customer service issue
Reported by GetHuman-chaosmag
Nov 18th, 2018 - 3 mons ago
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GetHuman-chaosmag started working on this issue
Nov 18th, 2018 10:12am