Refund of my stolen phone please. I have called twice argued with customer service abou...

GetHuman-chaosmag's customer service issue with Boost Mobile from November 2018

3 views
 | 
11905 similar
 | 
0 following
Help with my Boost Mobile issue
First: share to improve GetHuman-chaosmag's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chaosmag's next move: talk to Boost Mobile when they open.
Boost Mobile's call center is closed now. We will send GetHuman-chaosmag a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-chaosmag may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-chaosmag's own words
Refund of my stolen phone please. I have called twice argued with customer service about a refund of a phone fedex to my address that was nevet seen but fed-ex reported shipped put in the front door of the complex left incomplete shipping. When the phone should have been sighned for to insure i would get it. I was told to make a police report give the conformation of the report and later told to Fax the reportb and this was all done three days ago. I have reciepts of my purchase. The pic of the fax of the report sent form . What now do i bring it to the store itself cause if need to be done i will. I feel that the agent spoken to lied about getting a refund. And after i did all tjat wad to be done and still no sighn of a refund given back to my credit card. This is been very unsatisfactory service here i dont have service on my broken phone i was hoping to replace with the one stolen. If you want i would go pick up a replacement from the store even to. But with this issue at hand im goingbto want to leave yuur buussnes due to the non refund made to me. Name is Joseph Morris my cell was ********** **** is my pin chaosmagician**@gmail my email. This is horrible way to treat a customer i might say to.
GetHuman-chaosmag did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-chaosmag fixed the problem
We are waiting for GetHuman-chaosmag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Boost Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-chaosmag fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-chaosmag
Nov 18th, 2018 - 3 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 3 customers so far
Similar issue to 11905 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-chaosmag started working on this issue
Nov 18th, 2018 10:12am