Hi My name is Michael Crawford and my telephone number is *** *** **** and my pin is...

GetHuman-mikecraw's customer service issue with Boost Mobile from November 2018

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The issue in GetHuman-mikecraw's own words
Hi My name is Michael Crawford and my telephone number is *** *** **** and my pin is ****. I live in Las Vegas , Nevada and my address is **** Karen avenue * apt *** Las Vegas , Nevada *****. **Last month I recieved a email from boost stating that if I would continue my service with boost and make my payment I would be credited a ** dollar reboost card with pin number * ************** .*When I went to a local boost store here in Las Vegas the boost Mobil representative seemed confused and would not honor the ** dollar reboost even after I showed her the email I had recieved. *I considered at that time to go back to cricket considering that I have a. LG stylo * wired for cricket service sitting in a drawer. But I have so enjoyed the boost mobile service along with the quality hotspot that is part of my plan that I paid my monthly charges in full for last month. Now my bill is due today but I will be working like a ** hour day today **-**-**** so in the am I will go to a store here in Vegas and pay my bill but I would like that reboost for ** dollars to be added to my account, which would make my account balance. $**.** . *Thank you for you time concerning this matter. * * Michael Crawford

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Customer service issue
Reported by GetHuman-mikecraw
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 11295 others
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GetHuman-mikecraw started working on this issue
Nov 10th, 2018 5:51am