So I had service with you guys for * years maybe a little less and I switched over to a...

GetHuman-chereeni's customer service issue with Boost Mobile from October 2018

Help with my Boost Mobile issue
The issue in GetHuman-chereeni's own words
So I had service with you guys for * years maybe a little less and I switched over to a different carrier a couple months ago and canceled my Boost Mobile service but come to attention not long ago as I was googling to contact someone to chat online because I didn’t want to chat with anyone that didn’t speak English correct but I need a refund because money was taken out of my prepaid card * times when I didn’t have service with you guys anymore so I would like a refund of the * months that you guys charged me for a phone trough boost that I wasn’t using and that I sold so the person that I told it to maybe she is still using that number idk but my monthly payment I believe where $** a month is $*** plus I had a $* or $** protective on that phone so I believe that a refund is needed because that was money for bills and money for my kids and money for there food and money for other things they needed so please get back to me because it wouldn’t let me login to see the transactions so it’s kinda fishy my number on that phone was (***)***-**** and my code was **** so please get back to me soon because I want to resolve this as soon as possible with no courts or anything being involved because I’m not that kinda person I’m a nice person that’s why I’m messaging you on here hoping that you speak and write English well. *Thank you and message soon
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Boost Mobile

Customer service issue
Reported by GetHuman-chereeni
Oct 20th, 2018 - 24d ago
I have an issue with Boost Mobile too
Fixed
Seen by 2 customers so far
Similar issue to 9792 others
0 customers following this
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Timeline
GetHuman-chereeni started working on this issue
Oct 20th 9:22pm
GetHuman-chereeni indicated the issue is not fixed yet.
Oct 20th 9:23pm