IM ROBERTO G. DE CHAVEZ, from the Philippines, I booked a hotel @ microhotel Hongkong...

GetHuman3846844's Overcharge on Account issue with Booking.com from October 2019

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The issue in GetHuman3846844's own words
IM ROBERTO G. DE CHAVEZ, from the Philippines, I booked a hotel @ microhotel Hongkong *** - Alhambra Building Nathan Road. Last October **-**,**** . It so happened that they double charged me on the payment with different amount.. The original amount during my booking is php. *,*** or $HK ***.** during my inquiry it is $H*** and thrn when I got the official receipt it was $HK *** . The hotel collected the double payments via BDO bank with two consecutive dates stated in my bank account amounting to Php **,***.**.*The hotel in -charged told me that she is not responsible in the collection leaving me NO CLUE on my concern until I left the hotel dated October **,**** at *:** in the morning.. I try to contact the finance in charge but NO Answer . PLEASE HELP ME COORDINATE TO YOUR CLIENT COMPANY.. I TRUST BOOK.COM AS I USED IT TWICE IN MY PREVIOUS TRAVEL. BUT NOW WORSE THING HAPPEN.. You can reach me in this number **** **** *****. *An immediate response will surely protect your in coming client with MICRO HOTEL stated the address above.

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Booking.com

Overcharge on Account issue
Reported by GetHuman3846844
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 28986 others
0 customers following this

Timeline

GetHuman3846844 started working on this issue
Oct 29th, 2019 9:41am

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