I booked through you to stay at the Westone Manor hotel in Northampton at the beginning...

GetHuman-atdtltd's Complaint About My Stay issue with Booking.com from May 2019

Help with my Booking.com issue
First: share to improve GetHuman-atdtltd's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-atdtltd may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-atdtltd's own words
I booked through you to stay at the Westone Manor hotel in Northampton at the beginning of January **** (*th to **th) **Confirmation number: **********.**I booked a flexible rate and on day, I told them I would only stay * nights, instead of *. The Operations Manager Godfrey promised me a refund of the one night. I have contacted the hotel directly on numerous occasions and still have no joy with the refund. I have been waiting * months and I think it is OUTRAGEOUS that this should happen. **I need to report this hotel as dreadful all round and I am extremely unhappy with this outcome.**I would be obliged if you can help me with this matter. I book many hotel through you. **Kind regards**Liz Owen
GetHuman-atdtltd did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-atdtltd fixed the problem
We are waiting for GetHuman-atdtltd to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint About My Stay issue
Reported by GetHuman-atdtltd
May 9th, 2019 - 2 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 13543 others
0 customers following this
GetHuman-atdtltd started working on this issue
May 9th 7:32pm