Good day. *I sent you this email with regards to a complaint. It is about a this reserv...

GetHuman-maykiasu's customer service issue with Booking.com from October 2018

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The issue in GetHuman-maykiasu's own words
Good day. *I sent you this email with regards to a complaint. It is about a this reservation number **********. The unit owner from knightsbridge advice me that the reservation needs to be cancelled,as something came up with the unit. They told me i am the one who needs to cancel the booking and so i did. Without knowing that i will only receive php *** as my refund or about $*. The unit owner assured me i will get the FULL REFUND as they already communicate with you guys about this matter. And why is it i only received this amount? And additional they inform me i need to cancel the reservation * days prior to my booking date. This really causing me a lot of inconvenience i really hope you will address my concern. Thank you.

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Booking.com

Customer service issue
Reported by GetHuman-maykiasu
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5740 others
0 customers following this

Timeline

GetHuman-maykiasu started working on this issue
Oct 16th, 2018 7:38am