I booked a hotel with booking.com online on September **,**** for a handicap room at th...

GetHuman-garyegut's customer service issue with Booking.com from October 2018

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The issue in GetHuman-garyegut's own words
I booked a hotel with booking.com online on September **,**** for a handicap room at the Travelodge Hotel in Sudbury, ON.**When I arrived at the Travelodge Hotel and checked myself in I was given a regular room on the *th floor that was very unsatisfactory and the carpets were turned up in different areas of the room.**It was getting to late that night to say anything, but the next morning when I checked out I payed and said something to the maintenance man,*I left and I said when I get home I will get to the bottom of this.**I think between Travelodge and Booking.com I should get my money back for this room.**The room was on the *th floor and it was **** room*My confirmation number was *****.***.****Pin Code ******My address is in Edmonton Alberta Canada**** Clareview Station Drive NW*Unit ***

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Customer service issue
Reported by GetHuman-garyegut
Oct 11th, 2018 - 4 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 5540 others
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GetHuman-garyegut started working on this issue
Oct 11th, 2018 11:26pm