I have a blakck bodum coffee carafe. The number on the bottom is *****-**BUS. The par...
GetHuman-samsdel's customer service issue with Bodum from November 2018
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The issue in GetHuman-samsdel's own words
I have a blakck bodum coffee carafe. The number on the bottom is *****-**BUS. The part in the cap that stops the pouring flow fell out while I was washing it. It's a disc with a stem. It doesn't appear to be fixable. Have no idea how it stays in there. Haven't had it a year. Love it and so disappointed. Can you send me a replacement lid? I would surely think your products would hold up better than that.
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