I have a blakck bodum coffee carafe. The number on the bottom is *****-**BUS. The par...

GetHuman-samsdel's customer service issue with Bodum from November 2018

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The issue in GetHuman-samsdel's own words
I have a blakck bodum coffee carafe. The number on the bottom is *****-**BUS. The part in the cap that stops the pouring flow fell out while I was washing it. It's a disc with a stem. It doesn't appear to be fixable. Have no idea how it stays in there. Haven't had it a year. Love it and so disappointed. Can you send me a replacement lid? I would surely think your products would hold up better than that.
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Customer service issue
Reported by GetHuman-samsdel
Nov 29th, 2018 - 9 mons ago
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Seen by 6 customers so far
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GetHuman-samsdel started working on this issue
Nov 29th, 2018 5:07pm