I'm looking for a replacement part for my stainless steel french press. I see it called...

GetHuman-corriee's customer service issue with Bodum from November 2018

3 views
 | 
106 similar
 | 
0 following
Help with my Bodum issue
First: share to improve GetHuman-corriee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-corriee's next move: talk to Bodum when they open.
Bodum's call center is closed now. We will send GetHuman-corriee a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-corriee may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-corriee's own words
I'm looking for a replacement part for my stainless steel french press. I see it called "Cross Plate with silicon ring" on the replacement part website. I just don't know which size will works. I measured and the one that looks to be roughly the right size is Item *V****-ISR because my part is *.* inches wide. BUT the one I have does not look the same as the pics online. My piece doesn't have that circle on the bottom and looks exactly like Item *V****-ISR. But the details for that part say **.* cm, which is too big. Please advise.
GetHuman-corriee did not yet indicate what Bodum should do to make this right.
I have an issue with Bodum too
How GetHuman-corriee fixed the problem
We are waiting for GetHuman-corriee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bodum's attention and get better help faster. Tap below to get started.
Having Bodum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-corriee fixes it.
This email address isn't valid

Bodum

Customer service issue
Reported by GetHuman-corriee
Nov 24th, 2018 - 10 mons ago
I have an issue with Bodum too
Not resolved
Seen by 3 customers so far
Similar issue to 106 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-corriee started working on this issue
Nov 24th, 2018 4:01pm