I'm looking for a replacement part for my stainless steel french press. I see it called...

GetHuman-corriee's customer service issue with Bodum from November 2018

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The issue in GetHuman-corriee's own words
I'm looking for a replacement part for my stainless steel french press. I see it called "Cross Plate with silicon ring" on the replacement part website. I just don't know which size will works. I measured and the one that looks to be roughly the right size is Item *V****-ISR because my part is *.* inches wide. BUT the one I have does not look the same as the pics online. My piece doesn't have that circle on the bottom and looks exactly like Item *V****-ISR. But the details for that part say **.* cm, which is too big. Please advise.
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Customer service issue
Reported by GetHuman-corriee
Nov 24th, 2018 - 10 mons ago
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GetHuman-corriee started working on this issue
Nov 24th, 2018 4:01pm