It would be great if you could make spare parts available, the lid to my Bodum electric...

GetHuman-svannes's customer service issue with Bodum from July 2018

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The issue in GetHuman-svannes's own words
It would be great if you could make spare parts available, the lid to my Bodum electric kettle broke in less than * months. Basically Bodum customer service in DK are telling there is no spare part available to replace the broken lid that broke in less than * months leaving me no choice but to buy a new kettle. This is a very unsustainable solution and does not fit my lifestyle, the extremely poor quality of your kettle, no availability of spare part lid and very disappointing customer service. **There is a lot of room to improve in the overall perception of customer service at Bodum. I just want a new lid!
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Bodum

Customer service issue
Reported by GetHuman-svannes
Jul 25th, 2018 - 10 mons ago
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GetHuman-svannes started working on this issue
Jul 25th, 2018 10:08am
GetHuman-svannes shared this issue with others over email
Jul 25th, 2018 10:09am
GetHuman-svannes indicated the issue is not fixed yet.
Jul 25th, 2018 10:10am
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Jul 25th, 2018 10:10am