I contacted Bobs for service on a part and the technician came out in Feb. was told tha...

GetHuman-mserikar's Complaint issue with Bob's Discount Furniture from March 2021

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I contacted Bobs for service on a part and the technician came out in Feb. was told that he was going to order the part and it would be here in **-** days. Over a month later I contact Bobs only to be offered a gift card which I declined and asked them to fix the part. that is when the part was ordered. It arrived and it was the wrong part. need the remote switch for the armless couch, not the one with the arm which is what was sent.

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Bob's Discount Furniture

Complaint issue
Reported by GetHuman-mserikar
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 194 others
0 customers following this

Timeline

GetHuman-mserikar started working on this issue
Mar 24th 3:39pm